Frequently Asked Questions (FAQs)
This is where you may find the answers to some of your questions. If you don't find the answer simply contact us and we'll be happy to assist.
Your personalised shipping quote is automatically calculated for you after you've added your product to your cart and filled in your details. Simply follow the prompts.
For your convenience we can provide delivery for most items directly to your home, workplace or address of your choice (excluding some bulky or fragile products and/or remote locations).
You can also choose free pick up if you're close by too. Within the cart page simply make a note that you'll be picking up, complete your order and we will notify you via your email when you order is ready for collection.
Step 1 - Add to cart
Explore our site and the great products we have and when you have found the product(s) you are looking for simply add it to your shopping cart by selecting "add to cart".
Step 2 - Proceed to Checkout
Once you've finished shopping click on the shopping cart and select "check out". Fill in your details and select "continue to shipping" Your freight will be calculated automatically on the next page.
Step 3 - Complete your Order
Enter your payment details and complete your order. An order confirmation e-mail will be sent to you. You'll be kept up to date with your order progress and shipping
We ship all over Australia of course!
Unfortunately, for our overseas DIY RVer's we aren't shipping to you just yet.
It depends on your location. We utilise a selection of road freight services with delivery times of between 2 - 5 business days to metro areas and 5 – 14 business days after dispatch for regional areas. Freight deliveries are made during business hours, Monday to Friday only.
We recommend sending returns via registered courier as we do not accept responsibility for lost or damaged items on return freight. See our refund policy page for full details.
YES! Most of our products are aimed at the DIY RV Builder. The only products we don't supply to the DIY RV Builder are the roof conversions.
YES! We can fit your Pop Top or HiTop at our factory at Wakerley QLD.
We only fit Pop Tops & Door Conversions. The whole idea of our business is to supply our products to the DIY market. This offers you the opportunity to build your RV and save money.
All of our fibreglass products are factory direct prices supplied to the amateur builder or industry professional, the price is the same so you can be sure you're always being looked after.
Refunds and returns must be made within 14 days of receiving goods. See our refund policy page for full details.