Terms & Conditions

Terms of Use Agreement ​

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to DIY RV Solutions indicates acceptance of these terms and conditions.

These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by DIY RV Solutions. DIY RV Solutions reserves the right to make changes to this site and these terms and conditions at any time.

By ordering or registering on DIY RV Solutions you grant us the right to add your contact details to our database. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contact our Customer Service at info@diyrvsolutions.com.au and we will remove you from marketing communications.​

Order Acceptance Policy ​

Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. DIY RV Solutions reserves the right at any time after receipt of your order to accept or decline your order for any reason.

All fibreglass products are made to order and require a deposit at the time of ordering with the balance due on completion of manufacture.​


Please note that applicable shipping charges are not included in the total shown on your initial invoice. Your final invoice, including shipping costs, will be emailed to you shortly after you complete your purchase. Once you have approved the final total and your payment has been received, your order will be processed immediately. We ensure that your item is securely packaged before posting.

Your tax invoice will either be sent by e-mail or may be included in the packaging. Goods purchased from our online store are usually processed and shipped once your payment has been received.

In cases where items displayed are out of stock, we will contact you with details of when the goods are expected to arrive. Some items will be dispatched directly from our suppliers, this is so we can minimise freight costs and pass the savings on to you. Items in our store have no shipping/postage included in the price, this is so that we have the opportunity to source the most cost-effective way to transport your product.

Email us with your postcode, address and the product number of the item you require, to info@diyrvsolutions.com.au and we will be happy to supply you with a quote for freight.


DIY RV Solutions is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Delivery ​

The delivery times provided by DIY RV Solutions are estimates only. DIY RV Solutions will not be held accountable for late deliveries or loss or damage relating to late deliveries.

In the event that multiple items are ordered, part deliveries may be made where the stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. DIY RV Solutions cannot be held responsible for incorrectly entered delivery addresses.​

Acceptance of the goods​

The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault. ​

Change of address​

DIY RV Solutions cannot be held responsible for an incorrect address being entered on your order. Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact Customer Service immediately.

We will attempt to update any incorrect order details, however, due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.


All warranties offered are the manufacturer’s warranties and not that of DIY RV Solutions.

​Pricing & Payment​

Prices are subject to change without notice. All prices are in Australian Dollars and are inclusive of GST. We accept payments via Direct Deposit. Bank details will be shown once checkout is completed. We also accept cheques/money orders. We do not accept credit card payments. Payments must be made in full before orders are processed. A 25% non-refundable deposit is required for all Fibreglass product orders.

Refunds & Returns

  • Returns must be in as new condition unless faulty.
  • Faulty goods will be dealt with as per the manufacturer's warranty.
  • Special return offers to apply to individuals only.
  • We recommend sending returns via registered post as we do not accept responsibility for lost items.
  • We do not offer an exchange if you simply change your mind. ​​
  • Refunds and returns must be made within 14 days of purchase date and are not available on free promotional items.
  • Refunds are not available for sale items.

Order cancellations

If notified before goods have been dispatched, DIY RV Solutions may be able to accommodate order cancellations. If items have been shipped, DIY RV Solutions reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service. 

Copyright and Trademark Notice ​

This site is owned and operated by DIY RV Solutions unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of DIY RV Solutions. All software used on the site is the sole property of DIY RV Solutions or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without DIY RV Solutions prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.​

Typographical errors ​

​In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, DIY RV Solutions shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
DIY RV Solutions shall have the right to refuse or cancel any such orders whether or not the order has been confirmed.

Links ​

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that DIY RV Solutions is not responsible for the operation of or content located on or through any such site.